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A Guide for Patients & Visitors

Visiting Hours

All of our patients have the right to visitation while under the care, treatment, and service of St. Joseph Health. All visitors shall receive equal visitation privileges consistent with patient preferences. The right to limit or restrict visitation may occur when visitation would interfere with the care, treatment, or service of the patient or other patients as determined by the registered nurse/manager/supervisor or physician.

We encourage you to ask the information desk near the hospital's entrance or a nurse regarding specific visiting hours for the department you, or a family member, is staying.

What to Expect During Your Hospital Stay

  • • A daily visit from your doctor (this varies from unit to unit)
  • • A daily visit from the nurse manager or lead nurse of your unit
  • • Regular monitoring of your vital signs (temperature, blood pressure, and pulse)
  • • Scheduled tests and therapies
  • • Medications, given on the schedule ordered by your doctor
  • • Daily bathing and grooming, with the help of a care provider
  • • A level of activity, as ordered by your doctor

Medications

All medications you take while in the hospital are prescribed by your doctor, dispensed by the hospital pharmacy, and administered by a nurse. Patients are not permitted to administer their own drugs or keep personal medications at their bedside. Please advise your nurse if you have brought any personal or over-the-counter medications with you to the hospital.

Infection Prevention & Isolation Precautions

Hand washing is the best way to prevent the spread of germs. Wash your hands for at least 15 seconds when you are using soap and water. When using a waterless hand sanitizer, please rub your hands until they are dry. Clean your hands often and remind your visitors to do the same. Staff will welcome your reminder to wash their hands before examining you or giving you your medicine. Each unit is equipped with sinks for hand washing and waterless hand sanitizer dispensers for use by staff, patients and visitors.

A Few Guidelines for Visitors

Because the care of our patients is our primary concern, we ask that your visitors observe a few hospital rules:

1. No more than two visitors should be with a patient at any given time.

2. Visitors are asked to make personal calls away from patient rooms and units.

3. For infection control reasons, visitors are asked not to use bathrooms in patient rooms.

4. Children must not be left unattended in the lobby, cafeteria or in any of the waiting rooms.

5. For added security, all visitors after 8:00 p.m. must wear visitor badges.

Discharge Information

St. Joseph Health’s discharge planning is designed to meet the needs of patients at various stages of their recovery, from the moment they enter our facility until the time they go home. Discharge planning begins at the time of admission. One of our staff members will assist the patient and their family with all discharge needs, including ordering equipment, home care referrals, outpatient therapy, and more.